Terms of Service

Last Updated: 27 June 2026

These Terms of Service ("Terms") govern your use of the ENZ1 website and the purchase of products from ENZ1 ("we," "us," or "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. General Conditions

We reserve the right to refuse service to anyone, at any time, for any lawful reason.

You agree not to use our website or products for any unlawful or unauthorized purpose or in violation of any applicable laws or regulations.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing, ingredient information, and other content displayed on our website are accurate.

However, we do not guarantee that all information is error-free, complete, current, or free from omissions.

Product images are provided for illustrative purposes only. Actual products, packaging, colors, and labels may vary slightly.

3. Pricing & Payments

All prices are displayed in the currency shown at checkout and are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders placed using incorrect pricing, even after an order has been confirmed.

Payment must be received in full before an order is processed or shipped.

4. Orders & Acceptance

Submitting an order does not constitute acceptance of that order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized resale, abuse, or violations of these Terms.

If payment has already been processed for a cancelled order, an appropriate refund will be issued.

5. Shipping & Delivery

Estimated delivery times are provided for reference only and are not guaranteed.

Delivery may be affected by customs processing, courier delays, weather events, or other circumstances beyond our control.

Once an order has been transferred to the shipping carrier, the risk of loss or damage passes to the customer to the extent permitted by applicable law.

6. Returns, Refunds & 30-Day Money-Back Guarantee

Our Returns & Refund Policy forms part of these Terms and is incorporated by reference.

By placing an order, you acknowledge and agree to our Returns & Refund Policy, including our 30-Day Money-Back Guarantee, as published on our website.

7. Use of Products

ENZ1 products are dietary supplements intended to support healthy digestion and general wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.

Always use our products according to the instructions provided.

If you experience discomfort or an adverse reaction, discontinue use immediately and consult a qualified healthcare professional before continuing use.

If you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision, consult your healthcare provider before using any dietary supplement.

8. Limitation of Liability

To the fullest extent permitted by New Zealand law, ENZ1 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid by you for the applicable product.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws.

9. Intellectual Property

All content on this website—including but not limited to text, graphics, images, logos, product designs, branding, videos, icons, and website design—is the property of ENZ1 or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

10. Prohibited Uses

You agree not to use our website or products:

• For any unlawful purpose;
• To violate any applicable laws or regulations;
• To infringe upon our intellectual property or the rights of others;
• To upload or transmit malicious software, viruses, or harmful code;
• To engage in fraudulent, deceptive, abusive, or misleading conduct;
• To interfere with the security or operation of our website.

We reserve the right to suspend or terminate access to our website for violations of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand, unless otherwise required by applicable consumer protection laws.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes become effective immediately upon publication on this website.

Your continued use of our website following any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@enz1.com