Shipping policy
Shipping Policy
Last updated: [9/2/26]
Thank you for shopping with Nova Boost. Please review our shipping policy below before placing your order.
Shipping Costs
We offer free shipping on all orders.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed.
Once your order has been processed, you will receive a confirmation email with tracking details.
Estimated Delivery Times
Delivery typically takes 14–21 days, depending on your location.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or peak periods.
Tracking Information
Once your order has shipped, tracking information will be provided via email.
Tracking updates may take 24–48 hours to appear after dispatch.
Customs & Duties
Customers are responsible for any customs fees, import duties, or taxes imposed by local authorities.
Nova Boost is not responsible for delays caused by customs clearance.
Incorrect Address
Please ensure all shipping details are entered correctly at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer. Orders returned due to address errors may require additional shipping fees to be resent.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will assist in tracking your shipment.
We are not responsible for delays caused by shipping carriers once an order has been dispatched.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photo evidence so we can assist you.
Contact Us
For any shipping-related questions, please contact our support team via the contact form on our website.